FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@beberoadbaby.com.

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  • Pre Sale Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

We aim to ship your order as quickly as possible. If you have not yet received a tracking number, your order can be changed or canceled within 24 hours of the order time.

Please e-mail us or chat online to make changes to your order. If you need to cancel your order after it has already shipped, BebeRoad will charge a fee equal to 15% of the order value and with min.US$15.00 to cover associated shipping costs and redirect fees.

If you need to change the shipping address after your order has shipped, Beberoad will charge a redirect fee of $20 per package.

All products sold by BebeRoad are covered under 1-year warranty from receipt date.

1. Accepted Payment Methods: Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
2. PayPal
3. Apple Pay

BebeRoad has a detailed Return Policy which can be found here.

An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation. An additional e-mail will be sent when your order is shipped.

At this time, we are unable to ship to APO addresses or P.O. Boxes due to the size of our products. We apologize for the inconvenience.

Unable to find satisfactory answers ? Contact Support